1. What information do we collect?

We collect several types of information, including:

• Personal Information: Name, email address, phone number, and shipping address.
• Payment Information: Credit card details or other payment methods.
• Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze site traffic.
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2. How do we use your information?

We use your information for various purposes, including:

• Order Processing: To fulfill your orders and provide customer support.
• Marketing: To send promotional materials, newsletters, and offers (with your consent).
• Improving Services: To analyze usage patterns and improve our website and services.
• Legal Compliance: To comply with legal obligations and protect our rights.
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3. How do we protect your information?

We implement a variety of security measures to protect your personal information:

• Encryption: We use encryption to secure sensitive data during transmission.
• Access Controls: We restrict access to personal information to authorized personnel only.
• Regular Audits: We conduct regular security audits and assessments.
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4. Do we share your information with third parties?

We may share your information with:

• Service Providers: Third parties who perform services on our behalf, such as payment processors and shipping companies.
• Legal Requirements: Authorities or legal entities if required to comply with legal obligations or protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
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5. How can you access or update your information?

You can access or update your personal information by:

• Logging In: Accessing your account settings on our website.
• Contacting Us: Reaching out to our customer service team at [customer service email] or [phone number].
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6. How can you opt-out of marketing communications?

To opt-out of receiving marketing communications:

• Unsubscribe Link: Use the “unsubscribe” link included in promotional emails.
• Contact Us: Email us at solennehomemarketing@gmail.com with your request to opt-out.
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7. What are cookies, and how do we use them?

• Definition: Cookies are small files placed on your device that help us remember your preferences and analyze site usage.
• Usage: We use cookies to enhance your browsing experience, track user behavior, and provide personalized content.
• Managing Cookies: You can manage cookies through your browser settings. Please note that disabling cookies may affect your experience on our site.
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8. How do we handle children’s privacy?

• Age Requirement: Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.
• Parental Consent: If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: solennehomemarketing@gmail.com
• Phone: 0961 391 7663
• Address: SM Megamall, 4th Floor Mega Fashion Hall